Coral Sea Holiday Village in Sharm el Sheikh (Nabq Bay), is conveniently located near to Rehana Beach. This hotel is within the vicinity of Nabq Protected Area and Jackson Reef. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bathrobes. Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access, concierge services, and tour/ticket assistance. This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the hotel's 6 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside or one of the 5 bars/lounges. Other Amenities Featured include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Coral Sea Hotels Covid-19 Operation Guidelines

• General Guidelines
Due to the current occurrence of the Covid-19 global pandemic, Coral Sea Hotels, Resorts & Nile
Cruises have updated all their standard operating policies and proceduresaccordingly to ensure
prevention of spread, detection and provide optimal health and safety measures for the well being of
our guests and team members.
• Hotel
Regulations require that maximum hotel Occupancy not to exceed 50% with consideration to outlets
and facilities capacity (i.e. pools, restaurants…etc)
• Online Check-in
Online check-in is recommended to all guests and is available through the Coral Sea Hotels website. It
will also be available though all online engines and travel agents soon. Furthermore, QR-Code scan is
printed and posted at the reception. This is to give instant access to guests to online check where they
can check-in, attach passport, vouchers etc to minimize direct contact with reception and time of
awaiting.
• Hotel Entrance
Disinfection for all vehicles’ tires is being carried out at the main gate before entering the hotel, using
70% concentration. Also body temp measure for all visitors other than in-house guests, where
their body temp is measured at lobby gate.
• Lobby Entrance
Hand sanitizers are availablebefore entering lobby/reception and afterwards. There is also masks and
gloves station. On arrival, guest’s temperature will be measured and their bags will be taken for vapor
disinfection
• Temperature Reading&Record-keeping
All guests arriving to the hotel will have their body temp measured before proceeding with check-in.
same process will be done at every meal when entering the restaurant. Control record will be kept.
Depending on the case, guest will either be put under observation or confined as per protocol. Local
authorities will be informed and we will be following their instructions. Same process followed and
applied on all team members.
• Personal Protective Equipment ‘PPE’
For guests’ use, permanent stations of masks, gloves and hand sanitizer are available at the reception
area. Masks and hand sanitizers are in every guest’s room before arrival. Sanitizers are widely spread
at lobby, guest room corridors, restaurants entrances, elevators entrance at every floor, gym, all
counters, work stations, sections, offices, staff entrances and housing corridors and many other
locations.
• Social Distance:
All hotel outlets are marked with social distancing indicators where required, such as; Reception,
Concierge, Bars, GYM, Elevators and counters where queueing is possible.Also, chairs, sofas and tables
are rearranged or marked to maintain social distance and capacity accordingly.
Glass/acrylic barriers are fitted on counters where needed/applicable.
• Covid-19 prevention, symptoms and other awareness materials
➢ Covid-19 awareness info, posters, letters and screens are spread in guests and staff areas. In
reception, TV screens in lobby and inside all in-door bars, info channel in all guest rooms
opened before guest arrival, public area. Also, posters in all staff work areas, housing, staff
cafeteria, locker rooms and other staff areas. Awareness and regulatory adviceis communicated
through an information TV channel in the Lobby area
➢ Info welcome letter specially prepared to inform guests, where they are concerned, with our
Covid-19 procedures and on the back of this letter there are Covid-19 awareness.
• Cleanliness & Disinfections
All kitchens, bars, operation back areas, laundry, guest room corridors, public toilets and beach/pool sunbeds and several other operation areas are disinfected every morning before operation hours.
Also, all operation touchable points and surfaces are disinfected every hourand/or as needed whichever is
closerwith high vigilance and according to POSI standards.
• Rooms
All guest rooms terraces are left opened for 12 hours after departure and/or before arrival to allow fresh air
inside the room. Afterwards, room walls and floor are disinfected by spray machine leaving, all surfaces and
touchable points and all fabrics by vapor machine.
While for daily cleaning, all linen are brought from laundry in separate, all touchable points are disinfected
and floor is disinfected last thing before leaving the room.
Surface, floor and touchable points are also disinfected after any maintenance or service orders.
Beach/pool towels will be left in guest rooms instead of towel kiosks and will be replaced every day
according to guest count.
• Waste Baskets
All public areas are equipped with waste baskets marked “Safe PPE Disposal” for proper disposal. Those
baskets and the one in guest room bathroom are supplied with red color waste bag, hazardous waste, and
are handled according to hazard disposal standard.
• Restaurants
Restaurant reservation system is available on hotel App to organize and regulate guests number and their
arrival to restaurants. All restaurants have sanitizers at entrance and PPE station. Guest body temp is
measured at every meal before entering restaurants. Silverware are packed in plastic bag after cleaning and
disinfecting. All plates, glasses and tableware are placed after guest arrival.
One-way ware is used where applicable and available everywhere for guest request.
• Meals
Local authorities have allowed buffet food style but banned self-service. Accordingly, with this service style
and for guests/staff health safety we don’t feel comfortable we will be able to apply covid-19 precautionary
measures. Therefore and for now, we will stick to set-menu food service style.
• Guests 65+ years of age
As guests of age 65+ are most vulnerable to Covid-19, we have adopted some measures that are supposed
to reduce their contact with crowds. We have made them entitled to acomplimentary daily check at the
hotel clinic if needed. Where feasible, guests will be allocated in a segregated section far from other inhouse guests and will be granted free late check-out when available.
• Confinement
Guests with 38+ temp or showing Covid-19 symptoms will escorted to hotel clinic for physical check. If case
is confirmed as positive suspect, local authorities will be informed and we will act according to their
instructions. If guest confinement in hotel is required, we have prepared a rooms section in an empty
building specifically for confinement. We have also created a special policy for this.
• Hotel Crisis Management Team
The hotel has formed a Crisis Management Team “CMT” including the General Manager and all department
heads to ensure total control on all information and communication related to suspicious and isolated
cases.
Also, all department heads havehighly trained and qualified sub crisis management teams. This team’s main
task, which they are trained for, is to observe guests and staffduring operation and spot those with Covid19 like symptoms and act according to policy.
• Staff Training
All team members received training related to their new standard operating policies and procedures in
accordance with the Covid-19 regulations and precautionary requirements to ensure knowledge,
awareness and preventative measures are safely carried out throughout the Resort.
• Hotel Staff
All hotel staff returning from vacation must undergo a minimum of one week confinement period in
designated area inthe onsite staff housing before getting in contact with their colleagues or be allowed
back on duty.