Centrally located next to the National Theater and the Parliament Hall, the 5-star Swiss Diamond Hotel Prishtina offers lavishly decorated luxurious accommodation, 2 restaurants and 2 bars. Facilities include a conference centre with 6 conference rooms, and a spa area with a heated indoor swimming pool and a steam bath.

All rooms and suites are equipped with a flat-screen TV with an interactive system, air conditioning, a safety deposit box and a with a selection of soft drinks, and snacks.

The stylishly decorated Iliria Restaurant serves Mediterranean cuisine with local specialities. Rare cigars are on offer in the private atmosphere of the Diamond Cigar , while The and Cocktail works long hours and attracts local visitors. The Cellar offers a variety of selected wines and .

The hotel's spa & wellness centre is the most prestigious in Kosovo, with a total area of 1,200 m2. It has a fitness centre, 3 rooms with sun beds, and 6 saunas, including an ice cave and a Finnish sauna. Massage facilities comprise different treatment techniques in 6 massage rooms.