Facilities and services include a 24-hour front desk, air conditioning, bar, restaurant, parking, concierge services, meeting/banquet facilities (extra charge), laundry (extra charge), dry cleaning (extra charge), ironing service (extra charge), fitness centre, outdoor swimming pool, massage (extra charge), and wireless internet access.

Room features include a desk, air conditioning, television, telephone, tea/coffee maker, minibar, wireless internet access, hairdryer, and a private bathroom.

In case of choosing the option of "all-inclusive":
The All Concept includes all meals (breakfast, lunch, dinner, and snacks) and mealtime drinks such as soft drinks, beer, wine, water, and alcoholic drinks, all of local brands.
Drinks are served from morning until late evening (approx 22.-24.00 hrs).
Opening times vary between different hotels.
In certain hotels, the activities program is also included.

Address: Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera, 77500 Cancún, Mexico